Privacy Policy

Privacy Policy

Linguajoy Kielikerhot Oy
Last updated: 3 March 2026

Linguajoy Kielikerhot Oy (“Linguajoy”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the EU General Data Protection Regulation (GDPR) and applicable Finnish law.

1. Data Controller

Linguajoy Kielikerhot Oy
Heikkiläntie 2A
00210 Helsinki, Finland
Business ID: 2800312-3
Website: https://www.linguajoy.fi

Responsible contact for data protection:
Henrietta Kvist
Email: henrietta.kvist@linguajoy.fi
Phone: +358 40 570 4307

2. Personal Data We Collect

We collect personal data that is necessary for providing services, communicating with you, and managing customer relationships. This may include:

  • Name
  • Customer number
  • Postal address
  • Email address
  • Phone number
  • Date of birth
  • Language preferences
  • Contact details of a guardian (for children)
  • Course participation information
  • Registration and payment information
  • Feedback and communication records
  • Competition or prize participation details
  • Cancellation details
  • Permissions and consents given
  • Marketing preferences

We only collect data that is relevant for the purposes described in this policy.

3. Purposes of Processing Personal Data

We process personal data for the following purposes:

  • Service delivery and administration
  • Communication and customer support
  • Registration and invoicing
  • Service development and quality assurance
  • Statistical analysis (anonymous/aggregated)
  • Marketing, newsletters, and event announcements
  • Compliance with legal obligations

Personal data is not used for automated decision-making or profiling that produces legal or similarly significant effects.

4. Legal Basis for Processing

We process personal data based on one or more of the following legal grounds:

  • Your consent
  • Performance of a contract (e.g., course delivery)
  • Compliance with a legal obligation
  • Our legitimate interests (e.g., marketing with consent, service improvement)

You have the right to withdraw consent at any time where processing is based on consent.

5. Newsletter and Marketing Communications

If you subscribe to our newsletter or marketing emails, we store your contact details and permission as long as you remain subscribed.

You may opt out at any time by:

  • Clicking “unsubscribe” in the newsletter, or
  • Contacting us directly

6. Sources of Data

We collect data primarily directly from you, including:

  • Website forms
  • Email and phone communication
  • Event registrations
  • Social media messages
  • Direct interactions with staff

We do not collect personal data from public sources without your consent.

7. Disclosure of Personal Data

We do not sell, rent, or trade your personal data.

We may share personal data with:

  • Service providers who support our operations (e.g., payment processing, communications)
  • Authorities if required by law
  • Parties you authorize

Third parties receiving data are required to protect it in accordance with applicable law.

8. Data Storage and Security

We use appropriate technical and organizational safeguards to protect personal data, including secure servers and access controls.

Access is restricted to employees who need your data to perform their duties.

9. International Data Transfers

Linguajoy does not transfer personal data outside the EU/EEA unless appropriate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

If data is transferred outside the EU/EEA, we will notify you where required.

10. Data Retention

We retain personal data for as long as necessary for:

  • Providing services
  • Fulfilling contractual and legal obligations
  • Complying with rights requests
  • Maintaining records as required by law

Newsletter data is retained for as long as the subscription is active.

11. Your Rights Under GDPR

As a data subject, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion (“right to be forgotten”)
  • Restrict processing in certain cases
  • Object to certain processing activities
  • Data portability (where applicable)
  • Withdraw consent at any time

To exercise your rights, please contact us in writing. We may request identity verification before fulfilling requests. We will respond within the GDPR timeframe (usually one month).

12. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve user experience
  • Understand site usage
  • Provide basic functionality

You can control cookie settings via your browser and cookie banners. Necessary cookies are required for site functionality and cannot be disabled via settings.

13. Changes to This Policy

We may update this policy periodically as needed. The latest version is always available on our website.